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Report a Problem

(808) 973-1173 For technical assistance during regular working hours.

(808) 566-5042 For assistance after 5:00 pm weekdays or on weekends.

PBS Hawaii is committed to providing our viewers a programming experience that is both enjoyable and trouble free. We encourage all our viewers to call us as soon as you experience a technical problem. To assist us in troubleshooting the problem, please be sure to have the following information on hand:
  1. How you receive our signal (via cable or antenna)
  2. Your location
  3. Time of day your issue occurred
  4. What channel you receive PBS Hawaii on
  5. What issues you are experiencing

If you have cable or satellite, you may need to contact your provider and/or check the cable connection to your television.


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