Donor Privacy Policy

How PBS Hawaiʻi Protects Donor Information
PBS Hawaiʻi recognizes and respects the importance of your privacy and we are firmly committed to protecting your privacy.  PBS Hawaiʻi adheres to a strict policy for ensuring the privacy of your personally identifiable information, such as full name, address, e-mail address, telephone number and/or other identifiable information. We understand that, when you become a PBS Hawaiʻi donor, you are placing your trust in us.

PBS Hawaiʻi does not sell, rent, donate or exchange its donor names with any organization for any reason. Furthermore, PBS Hawaiʻi does not purchase, rent or accept for any reason the names of donors to candidates for public office; or donors or members of committees or organizations supporting candidates, political parties or organizations that solicit funds for use in political campaigns for any purpose.

PBS Hawaiʻi adopts appropriate data collection, storage and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information, but PBS Hawaiʻi cannot guarantee that your information is 100% secure. Your credit card information is not stored by PBS Hawaiʻi.

How PBS Hawaiʻi Shares Donor Information
PBS Hawaiʻi may occasionally employ other companies to perform direct mail and web-based campaigns on our behalf. These third party vendors may have access to donor information but are required to protect the confidentiality of the information and ensure the names we provide will not be used for any purpose other than communications from us to our donors. Our donors always have the option to exclude their names from being provided to a third party by “opting-out” through email or mail.

PBS Hawaiʻi will not disclose contributor or donor names or other personally identifiable information to any nonaffiliated third party unless it first discloses to the contributors and donors that such information may be disclosed.  If the disclosure is not required by law or judicial process, PBS Hawaiʻi will give the contributor or donor the opportunity to direct that the information shall not be disclosed, along with an explanation of how to exercise that nondisclosure option.

In addition, PBS Hawaiʻi shares personal information about our Users with Public Broadcasting Service (“PBS”) ( PBS Hawaiʻi will also share personally identifiable information about Users when required to do so by law, or in the good faith belief that such action is necessary to comply with state and federal laws or to respond to a court order, subpoena, or search warrant. PBS Hawaiʻi will also share personally identifiable information if we believe it is necessary to protect the rights, property and safety of us or others.

PBS Hawaiʻi may also share personally identifiable information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. Moreover, PBS Hawaiʻi may share personally identifiable information about a User upon the User’s consent.

PBS Hawaiʻi may share generic aggregated demographic information not linked to any personally identifiable information regarding Users with third parties.

Opt-Out / Contact Information
Donors may opt out of services by contacting or by calling 808.462.5000.

If you have any questions, comments, or concerns about PBS Hawaiʻi’s Privacy Policy and PBS Hawaiʻi’s privacy and security practices, please contact us at:

Phone: 808.462.5000
E-mail Address: