For many, what began as a typical day in a bustling cosmopolitan city turned into a nightmarish 60 hours of orchestrated terrorism broadcast live to the world via cell phones and internet, text and Twitter. The same social media tools used in consumer technology to relate vital real-time news of the escalating atrocities and information about victims’ situation were also used by terrorists to coordinate and plan their attacks. In a fascinating yet fatal twist, news media relying on recycled information for their headlines played a central role in a deadly game of cat and mouse between the terrorists and the victims. Told completely from the perspective of victims in their own words, voicemail messages, texts and improvised user-group postings made during the ordeal, “Mumbai Massacre” places viewers inside the harrowing experience as it was lived by survivors caught up in a sudden and indescribable horror. This remarkable program captures the desperation and courage of ordinary people in the face of death and shows how social media became a silent witness and simultaneously transformed news as it happened.

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